The customer hereby confirms that the goods and
services on the tax invoice issued, duly represent the goods and
services ordered by the Customer at the prices agreed to by the
Customer and where performance / delivery has already taken place, that
the services and goods where inspected and that the Customer is
satisfied that these conform in all respects to the quality and
quantity ordered and are free from any defects.
Delivery and installation times given are merely
estimates and are not binding on Eagle
Computers. Eagle Computers warrants that it will use
its best endeavours to meet such times.
All prices include VAT.
All goods sold strictly COD only.
If the return of goods take place after 48 hours
from date of invoice, credit will only be passed, provided goods are in
same condition as on purchase date, including all manuals, driver
discs, original packaging and original tax invoice.
No refunds for credit card / debit card purchases
after 48 hours of date of purch a se. Products can be exchanged for
products of similar or higher amount and the difference paid in by the
No credit will be issued at all if the return is
later than 30 days after the date of the purchase.
A 15% handling charge will be issued for driver
discs not returned with their original packaging, original tax invoice,
software and manuals.
Before a credit is passed, items will be check for
physical damage / customer abuse.
Please back up your data before sending the machine
/ hard drive / flash drive / memory card in for
support. The workshop will not be held liable for
any data loss. A back up can be requested, at
additional costs, quoted.
A 50% deposit is required with special
orders. Deposits are
non-refundable. If order is cancelled, deposit is
Orders not collected within 7 dates from
notification, will be cancelled.
E&O.E (Errors and Omissions Excepted)
Upgrades / Repairs not collected within 30 working
days will be sold to defray costs.
Due to software piracy NO software will be refunded
Price and specifications are subject to change
without any prior notice.
Eagle Computers will not repair any laptop or
printer on site as these will be sent to suppliers for repair.
Only products purchased from Eagle Computers will be
send to suppliers for warranty and repairs.
The warranty is only valid for Eagle Computers
clients within the warranty period as specified on the tax invoice.
All hardware has a carry-in warranty, unless
otherwise specified by the Manufacturer.
The warranty WILL BE VOID if the serial number or
any labels are missing or any seals broken.
The warranty WILL BE VOID if items are written on or
The warranty WILL BE VOID if any cables or wiring
are bend, broken or torn out.
The warranty DOES NOT cover viruses on Hard Drives,
Flash Drives, Memory Cards or any other data storage devices.
Should the goods be defective within 7 days of
purchase, they will be replaced immediately AFTER being tested by Eagle
Computers' qualified technician, EXCLUDING printers, monitors, modems,
speakers, scanners and UPS units
will replace or repair the items if a performance failure has occurred
within the warranty period as indicated on the original tax invoice.
Items that can be repaired by Eagle Computers or our
Suppliers will not be swapped out. (Swap out does
not include: printers, monitors, modems, speakers, scanners and UPS
will be declared void and out of warranty if goods are damaged due to
mishandling, negligence, lightning strikes or power surges.
and its technician will not be liable for any loss or damage to cables,
software or ink cartridges with booked-in goods.
is not liable for any loss of data or theft, which may occur while in
the possession of the clients' hardware.
Any CPU (Processor) that is over clocked will void
warranty. WARNING: It can /
will be tested.
Lead-Time for warranty repairs is 21 working days.
NO Warranty on consumables. i.e. Blank CD / DVD's,
cartridges, toners, cables, etc.
NO Warranty on any software, NO refund, NO swap out,
NO exchange on any software including Microsoft products.
will not take responsibility to pay out anything for any loss
GOODS REMAIN THE PROPERTY OF EAGLE COMPUTERS
UNTIL PAID FOR IN FULL
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